Cardiff

My Account Manager Anica is always very helpful and always available to help with any queries. She checks with me to see how I am getting on and takes an interest in my wellbeing. I have been offered courses to enhance my development, which enables me to step into any placements with confidence.

New Directions Education can be relied upon to find the right placement and are available at all times to give help and advice.

The online user website is very easy to use and helps me see at a glance everything I need to know.

Liz, Administrator, Newport

Since the start of my time with New Directions Education, Amelia Macey has been my contact person. From the start, she has actively listened and taken on board my employment needs, my skill set, work experience and qualifications. With this understanding of my needs and abilities, she has searched and found appropriate work placements that both I and the employer has been very satisfied with.

I have always found Amelia to be approachable and friendly yet professional. She has always been quick to respond to my requests or communications. She has worked hard to quickly deliver on my requests and get back in touch with me. Amelia has also been very informative and forward-thinking on issues that I may have forgotten to take into consideration e.g. advice and planning around my annual leave requirements.

Her manner and efforts to secure appropriate work have delivered for both me and for the company, by meeting the needs of the customer e.g. primary school placements.

Her supportive approach and working through changes in my needs or difficulties, has given me confidence not only in her professionalism and values but in that of New Directions as a company.

Andrea, Teaching Assistant, Vale of Glamorgan

I have a very good working relationship with my Account Manager Karyn. She communicated regularly with me and always checks in with me not just professionally, but personally too. She strives to ensure I have work as and when I request it and has never let me down. Karyn takes the time to ensure I am placed in schools and classes that are compatible and comfortable for me and always checks in to see how my day has been at the end of a shift.

Karyn is extremely reliable and very approachable with any issue. I am very lucky to have her as my point of contact!

Kimberley, NQT, Newport

My relationship with my Account Manager Dan is great. He is always there on the end of the phone to answer any query I have. He is always happy to help. He lets me know what I am working in advance as much as possible, which is a great advantage. Dan is very approachable and is a pleasure to speak to about anything that is troubling me regarding my work.

My highlight of working with New Directions Education is landing a full time teaching role teaching my subject. As a new Teacher, I was finding it difficult to find a job teaching my own subject. New Directions played a big part in helping me secure that role. I am very grateful to Dan and the rest of the team at New Directions for all the hard work that they do. I look forward to what the next school year brings. Thank you New Directions!

Sharna, Instructor, Newport

Amelia, my Account Manager, is incredibly caring, supportive and understanding that we all have to balance our lives. She has always worked in my best interests. I have worked with Amelia for the last two years as an LSA and I am very happy with the way we work together to find the best opportunities

Iryna, LSA, Vale of Glamorgan

Since I registered with New Directions, I´ve been working every day as a Teaching Assistant.

Amelia is my Account Manager and all I have to say is that she is willing to help with whatever I need and always tries to find jobs locally and for long term positions.

I believe New Directions is one of the best agencies in Cardiff!

Mirian, Teaching Assistant, Cardiff

I have been working with New Directions Education for a number of years now and in recent years in the role of Additional Learning Needs. I have been fortunate to have a long term placement and I’m extremely happy at the school. I know I can always rely on Amelia and the team for support and advice at any point in time – it is readily available. I am looking forward to many years to come as the work is varied and interesting. Amelia recognises my strengths and is able to assign me to appropriate placements. We share an open and honest working relationship, which makes me feel valued and respected .

Ann, Teaching Assistant, Cardiff

Amelia is a very hardworking member of staff, she is very lovely and helpful. She is considerate of other people, very nice to talk to on the phone, and always provides me with excellent and professional service.

Shoala, Teaching Assistant, Cardiff