Cardiff

Lauren has always been extremely helpful and supportive. It is always easy to get in touch with her. Lauren us always cheerful, positive and understanding

I found a maternity cover through my previous placement and the school asked me which agency I would like to work through. I chose to work through New Directions and that was in large part because of Lauren and how helpful she is.

Amanda, Teacher, Caerphilly

Lauren is bubbly and friendly, a good listener and  finds work to suit my needs. She communicates on a regular basis and clarifies any queries I may have. I am very happy to continue working with her.

Catherine, Teacher, Merthyr Tydfil

Lauren had been an outstanding account manager, she is very professional at all times and does a fantastic job. She is always available to talk and always replies promptly to all messages and queries. Even when I have been on long term placement at a school, Lauren still checks in regularly on myself, and ensure my wellbeing is at the forefront. I couldn’t ask for a better line manager.

Francesca, Teacher, Caerphilly

Lauren has been a brilliant account manager. She always made sure I had work and checked in to ensure I was happy.  She is always happy and cheerful and always ready to help.

Courtney, Teacher, Caerphilly

Throughout my work as a supply teacher for NDE I have found Lauren to be an exceptional link with the organisation. She totally understands my needs in respect of work offered and has in depth knowledge of my school working history. She is very considerate and courteous, even when under pressure.  I very much appreciate her attitude as my questions are never left unanswered.

Gary, Teacher, Merthyr Tydfil

I have worked as a Supply Teacher for ND for just over 10 years and have known Lauren ever since she started at Cardiff.
I have found Lauren to be efficient, open and helpful. She is always ready to listen and act when necessary. She tries to assist in any requests I have concerning work place or preferred age range. I am very happy to have her as my Account  Manager.

Sian, Teacher, Caerphilly

I would like to thank New Directions for your support this academic year. Newport High School has benefitted greatly from the high quality of staff that you have provided during difficult and busy times.

We have been particularly fortunate to have gained fantastic supply teachers this year and I hope to be able to bring them back into Newport High School in the new term when there are absences to cover. We are thrilled to have had these supply teachers and really appreciate the efforts New Directions went to in order to secure them for us.

I am so happy that we continue to use New Directions and hope that our relationship goes from strength to strength in the new school term and going forward.

Thank you so much for all your help and for putting up with my moans and groans early morning.

Claire, Cover Manager, Newport High School

Joe supplies Teacher Assistants and Teachers for my school – often at very short notice. He is always willing to go beyond what is required – looking at how best to serve the school not just fulfil a supply need e.g looking at medium-term placements and sourcing staff who have worked at the school before. Excellent communication no matter how early or late.

Headteacher Testimonial