Cardiff

Over the last few years Anica has been absolutely fantastic with helping me find work. She was in contact regularly making sure that all was going well while I was in a school and nothing would be too much trouble. She was also a massive help during lockdown and helping with putting me on furlough. Anica understood my commitments outside of school with my children and would help by making sure the school also knew. I could not have asked for a better person to be my Account Manager.

Rachel, Administrator, Rhondda Cynon Taf

I have been extremely happy with the contact and dealings I have had with Anica. All communication has been clear, quick and efficient. Anica has been a pleasure to work with.

Liz, Administrator, Merthyr Tydfil

Since starting work with New Directions Education, I’ve had the best opportunities to explore and find what best suits me personally as a 1-1 and TA.

My Account Manager Garth has been excellent with staying in contact with me to check that I’m finding the placement/school, ok and I’m happy within my role.

Garth responded very quickly when I wasn’t happy and things weren’t right, he managed to find me a new position very quickly and within my area.

I can honestly say this is the best Agency I’ve ever worked with.  They are so helpful and always there for you personally and professionally.

The highlight of working with New Directions Education…

The support has been a huge highlight for me. A simple call to just check in honestly means a lot.

Laura Szade, LSA

I have been working as a Teaching Assistant for New Directions Education for over 10 years and during this time I have had a few account managers. However since just before the pandemic started Garth has been my only contact, he is an extremely helpful and competent person. I realize that he has been working from home but this has not hindered his ability to find me suitable placements and I have not felt that my health has been put at risk when returning to work within schools. I’m also extremely grateful to Garth for his help to sort out my furlough pay for January  and February this year.

The highlight of working with New Directions Education…

I was paid furlough for the months that I was unable to work during the pandemic and I have been able to return to work safely.

Deana Tulloch, LSA

Lauren has been an amazing account manager. She has been extremely supportive and understanding and has played a key role in helping me branch out into KS2 supply work. She has enabled me to build confidence and motivate me to undertake supply work on a day-to-day basis. I can only thank Lauren for all the effort and hard work she has put into finding me work these last few months, her caring and supportive attitude has really made all the difference and I couldn’t ask for a better account manager. She always ensures there is regular contact and has excellent communication skills. I look forward to working with Lauren more in the future.

Robyn, Teacher, Caerphilly

Lauren is very friendly and professional when communicating with me. She always manages to find me work and is able to accommodate to situations where my circumstances change with regard to being able to work e.g. illness, other commitments.

Mary, Teacher, Caerphilly

Garth is my account manager and is polite and helpful. He always keeps in touch and is a pleasure to have as my designated person. He’s friendly and approachable and finds me work when needed. A definite asset to the company.

Donna, LSA, Newport

I enjoy working for New Directions Education because my dedicated consultant, Matthew, is always professional and finds work for me that I request e.g early years and foundation phase. He has never pressurised me into doing key stage 2 work.  I find New Directions Education very reliable thanks to Matthew and other teachers I know who work for New Directions Education have also stated the same. Matthew is a great communicator. If I need to discuss anything work-related Matthew is approachable caring and listens with attention. One thing which is amazing about Matthew is he is very professional about the way he works with everyone, I say this because I have had chats with other supply teachers about Matthew.  I have been recommending New Directions Education to student teachers and teachers and TAs wishing to join an agency, I say to them Matt will look after you. I am with 3 agencies and New Directions Education is the most reliable and definitely the best.

Thank you!

Amina, Primary Teacher, Cardiff