Cardiff

Since being with New Directions Education, I have always found Matt to be very approachable with any issue/query I may have had. The majority of the time, bookings are in advance and any important information regarding the school / class / individual learner has always been relayed prior to confirming the job.

I would recommend New Directions to any prospective teacher who wishes to work within Cardiff schools

Lois, Primary Teacher, Cardiff

Garth is always helpful and takes on board our requirements when looking for supply staff for our school. Any queries are dealt with in a timely manner, and Garth is friendly and professional.

Kate, Senior School Support Officer, Llantarnam Community Primary

My contact at New Directions Education, is Garth. He is always very helpful and tries his very best to find us exactly what we need. He is very good with communication and in keeping us updated with what is happening.

Lynette, Griffithstown Primary, School Support Officer

Garth is very professional and organised. He appears to know his candidates well. I find him easy to get along with. He is friendly without taking up too much of my time.

Sarah Harris (Senior School Support Officer) Crindau Primary

Sara has been absolutely fantastic right from the start, she has helped me with anything that I have needed and always done her very best for me. Sara has always provided a great amount of work and has put me in contact with lovely people, which has led me to great opportunities and friendships.

My highlight has been the extent of work that I have continuously been offered, I have had a full week’s worth of work to which I am very grateful.

Thank you once again for your support, kindness, and the opportunities that you have given me. I wouldn’t be where I am today without you all. Very much appreciated.

Hannah, Teaching Assistant, Caerphilly

We almost solely use New Directions Education for supply staff requirements. We regularly require both teaching and support staff. Joe Macartney is our point of contact for support staff.

Joe has never let us down when we have needed staff, even at short notice. He also takes regular feedback from us as to the suitability of some of the staff he has sent us. He keeps in regular contact with the school but doesn’t give us the hard sell which we experience with other supply agencies. He is always pleasant and courteous, even when the pressure was really on during the very busy Covid19 months when supply staff requirements were at a premium.

Darran Park Primary School

Matt is always very good at communicating, he checks up on how I am doing if the job is long-term and gives feedback if provided by the schools. He is always very friendly and approachable and has been able to answer any questions I have. During furlough, Matt was also able to reassure any worries regarding pay and work that I had and is a great point of contact for me at New Directions Education.

Beth, Primary Teacher, Cardiff

I found the manner of the staff very friendly, helpful and efficient with responses to my requests or questions. I would be more than happy to work with New Directions Education again in the future.

Communication was great, I was never waiting for a response for longer than necessary. I was given plenty of open, honest advise when I needed it.

Lucy, Instructor