Liverpool

I signed up with New Directions after they were recommended to me by a teacher friend who was very happy with the service that they had offered her. I enjoy working as a supply teacher for New Directions as they provide with me regular and suitable work, near to my home. My recruitment consultant is friendly, supportive and helpful. She always gives me a clear brief of the class I will be teaching and takes the time to follow up each placement with a phone call to find out how I found the school and to provide me with relevant feedback too. New Directions system of electronic time sheets is much easier and more straightforward than the paper version that many agencies use. I am also looking forward to attending an autism awareness course which New Directions have arranged in my half term holidays.

Cat, Supply Staff

Over the two years I have been with New Directions I have greatly appreciated their high level of service. They have been professional, efficient and reliable with all my placements, and the staff are always helpful and obliging when dealing with any queries put to them.

Maria, Supply Staff

Since joining New Directions, I have always had the same Account Manager. She is always very polite and helpful and is very keen to find work for me. She also ensures that any positive feedback she gets from the school about me is passed on to me and that is always very encouraging, especially as I am an NQT. She is enthusiastic when offering work but does not mind if it is turned down for one reason or another. Additionally, I wouldn’t hesitate to speak to my Account Manager if I had a problem with a placement as I know she would be very supportive.

Tanya, NQT

I joined New Directions two years ago and have found them to be very professional at all times. At my interview I was put at ease and made to feel very welcome, especially from my consultant. She is very friendly, and understands your wants and need. She sorts out my work and tailors the jobs to suit my expertise and experience. My Account Manager has made me feel like part of the New Directions family and I wouldn’t want it any other way, nothing is to much trouble for her.

Marg, Supply Staff

My Account Manager is friendly, helpful and supportive but above all, she is totally professional. She works hard to find work for me and I work hard wherever I go so together we get repeat work requests. I believe we have built up an excellent working relationship so I can give her frank feedback about my assignments and rely on her to be proactive and discreet. Recently I have been working in a school that uses New Directions supply staff regularly and, coincidentally, I have known many of the staff on supply from New Directions. All have my Account Manager as their consultant and we all agree she is fantastic.

Paula, Supply Staff

I first met my Account Manager about two years ago when I enrolled with New Directions, and we have since built up a fantastic working relationship. She has a wonderful, bubbly personality, and is always prepared to go the extra mile. I find her very professional and hardworking, yet very approachable and easy to talk to.

My Account Manager has never failed to find me a placement (I am currently on a long term assignment – 18 months and still going strong!!) Every placement has been suited to my qualifications and within an easily commutable distance.

I have regular contact with my Account Manager. She gives me feedback from employers when I am on assignment, and always ensures that everything is running smoothly. She is also in regular contact with employers to ensure that they are happy with the service they are receiving.

In all, I find my Account Manager to be a great person, who is very conscientious, and a pleasure to work with. I would definitely recommend her to others, she is brilliant!

Lynette, Supply Teacher

New Directions offer a friendly yet professional service that supports supply teachers effectively. Two way contact allows both New Directions and it’s employees to develop a positive working relationship. New Directions staff are considerate, understanding and always available for help and advice.

Phil, Supply Teacher

I would unreservedly recommend the New Directions service. I have always experienced regular work, a professional attitude and “service with a smile”.

Trevor