Swansea

Kirsty has been amazing! She has helped me with anything work-related that I have needed and answered any questions I asked. My experience with the company is very good so far with the highlight being the flexibility to work around my day-to-day life. I would recommend New Directions.

Kaitlyn, TA, Swansea

I am always kept up to date with bookings, courses etc & I’m enjoying my time with New Directions.

Lisa, TA, Swansea

Kirsty is the best manager I have ever had the pleasure of working with. She is very professional and supportive. Kirsty is understanding when it comes to personal matters too. She is one of the reasons that I came back to New Directions and have chosen to stay.

I mostly know where I am working in advance and I have had the opportunity to work every day that I have been available. While I was on maternity leave, my manager even checked in once in a while to see how we were and to ensure that my account was all set up for when I wanted to return.

Lowri, Welsh Teacher, Swansea

New Directions Education has given me so much opportunity and experience.

There’s never been a day where I haven’t had any work, there’s always work available day or afternoon. The staff are so nice and they are amazing. Any queries that you have just phone up New Directions Education and a friendly voice will always be there to help you.

My highlight of working with New Directions has been the staff giving me opportunities for me to go out there and work with schools and children, something I’ve always wanted to do ever since I was a little girl looking after my siblings.

Reason why I love working with New Directions Education:

• Staff are amazing
• Always got your best interests
• Always there to help with questions or concerns
• Always available
• Really flexible around you and your family life

Chloe, Teaching Assistant, Swansea

Kirsty has been a great support for any problems I have had. She has been proactive in keeping me informed about my bookings and checking that I am comfortable in my placement.

Julie, Teaching Assistant, Swansea

Kirsty is a great Account Manager who is always able to get work that suits me. She was in contact regularly and communicates well via phone, email or texts when needed.

She was always able to help with problems or questions and was very reliable.

Highlight of working with New Directions Education

Being offered flexible work whenever I needed it. Thank you!

Eluned, Teacher, Swansea

The last two years have been very difficult for personal reasons. I was anxious and concerned about coming back to work after being off for so long. Kirsty made this transition easy, I explained what had been going on and she was so supportive, and anything she could do to help she did. When I needed time off she arranged that with the school (I was on a long-term contract) so it was one less thing for me to stress about.

Kirsty is a fantastic account manager and I can’t recommend her enough!

Rhiannon, Teaching Assistant, Swansea

Kirsty is always professional and approachable whilst organising supply work for me. I am more than happy to ask Kirsty any questions or queries that I have and am happy to discuss any professional worries or concerns. Kirsty always listens to my experiences and opinion about schools and I felt like she always tries to offer me the best-suited supply work. Kirsty understands my need for flexible and alternating working days and availability and I never felt this was an issue or held against me. Diolch Kirsty!

Highlight of working with New Directions Education:

How understandable they are of my ever-changing availability. All staff members I’ve ever dealt with have been polite and always helpful!

Sophie, Teacher, Swansea