Wirral

Jenny is an excellent consultant, who keeps in regular contact with me on all work related issues. She is always frank and open with me, and has been of particular assistance in finding me work which fits around the fact that I have an elderly parent to look after.
A highlight of working with New Directions is that I have been given the opportunity to work in a number of ALN schools which I have found to be most rewarding.
I like the fact that as well as Jenny, all other staff members are most helpful in resolving any issues I may have if Jenny is not available.
I would recommend New Directions to other people.

Testimonial from a Wirral teaching assistant, Jacqueline

Excellent service provided by Jenny- personal service with regular visits that have established a complete understanding of staffing requirements in our school.
Communication is outstanding and I have confidence that the right person will be sent to cover for our school to support our pupils in the best way possible during staff absence.
The highlight of working with New Direction is the brilliant working relationship with Jenny. Also being safe in the knowledge that appropriate staff will be supplied as requested, relieving stress for myself and other colleagues. There is Openness, honesty and helpful advice always received from Jenny.

Testimonial from Mandy at Egremont Primary

I worked with Jen from New Directions in my previous role at a secondary school on the Wirral and we established a good working relationship. I was keen to continue this in my new school as I found her approach friendly and professional. We are approached several times a week by other agencies, whose approach is very forward and pushy, this is incredibly off-putting, this is not the case with Jen from New Directions. She has supplied us with some excellent quality supply staff and is always open and honest with us about their strengths and weaknesses. Our school is OFSTED outstanding and Jen knows how particular we are in our needs and always seems to match us up with the right supply candidate.
Contact is regular, but Jen also appreciates that we do not wish to be constantly bombarded by phone calls and emails, she understands the demands, busy times and ‘ins and outs’ of a school and that is a huge plus!

A highlight of working with New Directions is the supply staff we have been introduced to, the competitive rates, the consistency and our account manager Jen.
I would like to take this opportunity to thank New Directions for their efficiency and support. Usually, when you have the need to contact a supply agency it’s a hectic, stressful time, but contacting Jen with our requirements for the day takes away that anxiety. I would recommend them to other schools.

Testimonial from Julie at St Bernard’s Catholic Primary, Ellesmere Port

I’ve worked for other supply agencies but the high quality of my Account Manager’s professionalism has made me pick working for New Directions over other supply teacher agencies. She always finds me regular and appropriate day-to-day supply work, keeps in regular contact and is a pleasure to do business with. If there are any issues, she is quick to follow them up and manages my bookings extremely well.

Cat, Supply Teacher

I have found my Account Manager to be an excellent consultant, she has been most helpful and understanding in finding assignments to suit my personal circumstances.

Jackie Fox, Teaching Assistant, Wirral

Brookdale has used New Directions for the past few years, with excellent results. The service which we have received from New Directions is of a very high standard, they always act promptly and our needs are always met satisfactorily.

Our account manager Jennifer is very professional, personable, friendly and helpful. Jennifer maintains positive contact with myself and Headteacher and has formed a good working relationship with us.

We would not hesitate to recommend Jennifer and New Directions.

Mrs K Dodd, Office Manager, Brookdale Primary Testimonial

I would like to recommend to you a company to whom we were introduced to earlier this year.

New Directions, a local to us supply staff agency, has since proved to be an invaluable source of quality staff, teachers, teaching assistants and playworkers.

From the very start of the process, a phone call at all times of day or via email, our request has been handled with courtesy and efficiency resulting in our short-term staffing problems being speedily remedied.

Staff details are forwarded giving peace of mind regarding suitability for the post and details of all safeguarding checks along with cost. I have to admit, the cost of this service is very competative! A bonus!

All in all I heartily recommend New Directions as a company which will make your life that little bit easier.

Irene Yeoman
Bursar

Meadow Primary School

New Directions provide a very personal and professional service. Our consultant understands our school’s particular requirements and works to provide the best quality teachers for us. As an OFSTED outstanding school, the quality of teachers we are supplied with is essential. We can rely on a suitable person being provided for us by New Directions as they appreciate our high standards, even at very short notice. The information we are sent on the supply staff is efficient and informative.

Julie Allanson
St Bernard’s Primary School

St Bernard’s Primary School