I joined New Directions as I was feeling very jaded from the treatment of the agencies I was already working...
I joined New Directions as I was feeling very jaded from the treatment of the agencies I was already working for. Pay rates were low, I felt I was treated as a commodity by the agencies. They never returned calls or bothered with you unless they wanted you. From the off with New Direction there was something different. The initial enrolment interview was a pleasant occasion, I got to meet all the staff I was going to deal with, they listened to what I wanted. Within days of being cleared I was offered work, the pay was much better. After my first day Sam called to ask if I’d enjoyed the school and all was ok.
I have worked for New Direction exclusively since that day on occasions turning down more money, for the simple reason that the agency is honest. I get treated fairly and as a professional, I’m listened to and someone is always available for me. I can’t praise Sam and Eve enough at the Wirral branch, they have kept me going and provided support on the tough days being a supply teacher can bring.
If you are looking for a honest, reliable and professional agency, look no further! If you are in the North West ask for Sam or Eve.
Clare Stubbert
Read more from Dave Hales, Cover Co-ordinator, South Wirral High SchoolI just wanted to send a short note expressing my appreciation for the way Eve has looked after myself and South Wirral High School since the beginning of October. Eve has obviously ‘stepped up to the plate’ and has shown…
Dave Hales, Cover Co-ordinator, South Wirral High School
I just wanted to send a short note expressing my appreciation for the way Eve has looked after myself and South Wirral High School since the beginning of October.
Eve has obviously ‘stepped up to the plate’ and has shown a good understanding of the school’s requirements and has been more than helpful in ensuring the smooth running of the school day.
The candidates she chooses to send into SWHS continue to be of a high standard and I am happy that we are building a solid, professional team of Cover Supervisors that will benefit the students and be a credit to New Directions.
Dave Hales, Cover Co-ordinator, South Wirral High School
Read more from Christleton High SchoolI would just like to say how very pleased I have been with the support from New Directions over the last twelve months, particularly with the short notice daily cover that you provide as well as the longer term placements.…
Christleton High School
I would just like to say how very pleased I have been with the support from New Directions over the last twelve months, particularly with the short notice daily cover that you provide as well as the longer term placements. I feel that we have built up a good rapport and would not hesitate to recommend New Directions to any other school. I would also say that the few problems we have had have been readily resolved and to me that is a sign of a good management team responding well to a client’s needs.
Christleton High School
Read more from SEN School in WirralWe as a School have worked with New Directions for our supply staff. The quality of the staff are of an excellent standard , very flexible within their duties , punctuality is very important to us and all supply staff…
SEN School in Wirral
We as a School have worked with New Directions for our supply staff. The quality of the staff are of an excellent standard , very flexible within their duties , punctuality is very important to us and all supply staff have provided us extra time when they have been able to. We have kept many as long term staff and they are part of our school team.
The office staff are very friendly and always available and meet our needs. Our Account Manager is always very pleasant and professional even on weekends. If she is not available at the time I call, whoever answers the phone is always passes on my message and I am called back immediately.
SEN School in Wirral
Read more from Abby, Supply StaffIn late 2011 I moved from London to the Wirral, in hopes of continuing my work in disability support. I applied online for a position with New Directions, and after a successful interview, I was allocated as my consultant. From…
Abby, Supply Staff
In late 2011 I moved from London to the Wirral, in hopes of continuing my work in disability support. I applied online for a position with New Directions, and after a successful interview, I was allocated as my consultant. From the very beginning she has always done her best to provide me with shifts that fit around my other job, but which are also easily accessible as I don’t have a car. My Account Manager always displays an extremely friendly demeanour, and always endeavours to address any problems or queries I have quickly. She also always provides me with any feedback she receives from the workplace, and has been a brilliant source of support.
Abby, Supply Staff
Read more from Heather, NQTNew directions have been very good in getting me short term supply work since January. I worked at one school on the Wirral for two weeks, this then helped me to get a short-term contract at that school allowing me…
Heather, NQT
New directions have been very good in getting me short term supply work since January. I worked at one school on the Wirral for two weeks, this then helped me to get a short-term contract at that school allowing me to complete one term of my NQT year. My Account Manager is very helpful and dedicated and always finds me regular work in local schools. She always gives me feedback and gives me opportunities to go on courses to extend my CPD. Overall New Directions is an excellent agency to work for as they are loyal, accomadating and flexible and have helped me to get recognised at some lovely schools in the area.
Heather, NQT
Heather, NQT
Read more from James, Teacher of Art and DesignWhenever I am working in a school and get the chance I make a point of asking the cover supervisor which teaching supply agencies they are most happy working with. Particularly on the Wirral, where I do most of my…
James, Teacher of Art and Design
Whenever I am working in a school and get the chance I make a point of asking the cover supervisor which teaching supply agencies they are most happy working with. Particularly on the Wirral, where I do most of my work, the name New Directions keeps coming up again and again.
Also, I have found that my personal own contact at the agency has always put in that extra effort to understand the needs and particular skills of the teacher. It is all about matching teachers up with the right positions, whilst also thinking outside the box in that most good teachers can also teach other subjects other than their own specialism. For me a good agency should not only understand the needs of a school, but also understand the strengths and abilities of the person they are placing. This harmonious situation means, surely, that students will receive the best possible service from us, as teachers, on the day.
James, Teacher of Art and Design
Read more from Primary School in WirralOur main contact at New Directions understands our school’s specific requirements and deals with our requests for supply in highly professional manner. She is always happy and polite and is able to fulfil our requests for supply promptly. In my…
Primary School in Wirral
Our main contact at New Directions understands our school’s specific requirements and deals with our requests for supply in highly professional manner. She is always happy and polite and is able to fulfil our requests for supply promptly.
In my dealings with all the staff at New Directions I find them to be helpful, courteous, knowledgeable and polite.
Primary School in Wirral
Read more from Mount Primary School – Wallasey, WirralMount began to use New Directions for teaching supply in September 2010 and continue to do so. The service is very reliable and offers excellent value for money. Supply staff are of consistent quality, punctual, and conscientious. The administration process…
Mount Primary School – Wallasey, Wirral
Mount began to use New Directions for teaching supply in September 2010 and continue to do so. The service is very reliable and offers excellent value for money. Supply staff are of consistent quality, punctual, and conscientious.
The administration process is very efficient with booking confirmation, staff ID information & photo and invoice promptly emailed, reducing paper use. Our consultant is knowledgeable and very personable.
In my role as School Business Manager for three primary schools I am pleased to say that New Directions has delivered on expectations across all three schools.
Mount Primary School – Wallasey, Wirral
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