Candidate Testimonials

Kirsty has been my account manager since the beginning of my time with New Directions Education. Kirsty always has plenty of time to talk to me and listen to any concerns I may have. She always tries her best to find me the best possible work placement and has succeeded in doing so for years. Kirsty is easily approachable, kind to talk to and very reliable whether it comes to finding work or just getting back to you with information.

Kirsty is one of the main reasons why I have felt so comfortable staying with New Directions for so many years.

Rebecca, Learning Support Assistant, Carmarthenshire

I have worked with several different supply agencies over the past few years and New Directions Education have been the most consistent with work and opportunities.

I am grateful for how supportive New Directions, Kirsty in particular has been in regards to my mental health. I have suffered with anxiety which affected my availability to work as a teacher. Kirsty managed to give me work as a TA until I was ready to return to a teacher role and I didn’t feel pressured to return or made to feel guilty, something I have experienced with other supply agencies.

New Directions are professional, easy to contact and communicate with.

My highlight of working with New Directions would have to be having my own class in Ysgol Rhys Prichard and being able to develop key skills as an NQT. I had the privilege to make the class my own, take the students on an educational visit, write reports, hold a parents evening and feel like a valid staff member. I am grateful for New Directions for introducing me to Rhys Prichard and allowing me to grow in confidence and as a primary school teacher.

Mererid, Teacher, Carmarthenshire

Kirsty has been a great manager ever since I started working with New Directions Education. She answers any queries I’ve had very quickly, and she’s always been willing to help me and ensure I had work which was great. I feel as though I can always contact Kirsty if there are any problems and she will get them sorted for me. She’s been a great support.

I have found a school that I love to work in and Kirsty always, if possible, books me in with them.

Lucy, Teacher, Swansea

My Account Manager Joanne and I have built up a good relationship.  I trust her completely  – she is competent, reliable, fair and understanding.  She has taken the time to get to know my strengths and now knows which bookings are suitable for me.  I know that she is always on the other end of the phone if needed.  She is a delight to liaise with and this makes a huge difference working for an agency.

Knowing that I can always depend on Jo and that she will do her absolute best for me.  I have every confidence in her finding suitable bookings for me and so far things have worked well.

I would highly recommend New Directions Education.

Anne, Administrator, Wrexham

My relationship with Kirsty has been a positive one. Her professionalism and dedication has always been evident in recommending me for work.

I have worked for New Directions Education since 2008 and have always been pleased with the work that they have supplied me with over the years. I have appreciated that New Directions have recognised my particular skills as a Welsh first language speaker and have placed me in appropriate settings.

Gareth, Teacher, Swansea

Once I had the original interview for a supply teaching role with New Directions, I was put in touch with Hannah to deal with the compliance side of things and documents etc. Right from the get go Hannah was extremely enthusiastic, very, very helpful and just a joy to be in contact with. An extremely positive and professional attitude throughout and would help out and support in any capacity. Really happy with Hannah’s help.

It has been a positive experience right from the start, and I am positive that it will go from strength to strength.

Huw, Teacher, Mid Glamorgan

I have worked with New Directions only for a short time (June to December 2019) but had a positive experience. My account manager was Chloe Evans who communicated on a fantastic level with me throughout, always taking in to account my preferences, needs and issues. I worked more or less on a full-time basis where I was offered to sign on with the Guaranteed Pay Scheme and Chloe really tried her best to place me in local schools and in those that I enjoyed working in. Everyone that I spoke with if Chloe wasn’t available, was also very friendly and supportive. I would work with New Directions again should my current position come to an end.

Saira, Primary Teacher

Hannah has been very helpful in my short time at New Directions. I was surprised at how fast I was able to get work and the great level of support given in the first few jobs. While cover work can be quite daunting, sufficient information and communication was available to make the work highly enjoyable!

The whole system is set up in a very efficient way. I didn’t experience any difficulties and everything went incredibly smoothly. I look forward to working for New Directions in the future and wouldn’t hesitate to recommend them.

Adam, FE Teacher, Cardiff