Candidate Testimonials

My Account Manager Anica is always very helpful and always available to help with any queries. She checks with me to see how I am getting on and takes an interest in my wellbeing. I have been offered courses to enhance my development, which enables me to step into any placements with confidence.

New Directions Education can be relied upon to find the right placement and are available at all times to give help and advice.

The online user website is very easy to use and helps me see at a glance everything I need to know.

Liz, Administrator, Newport

Since the start of my time with New Directions Education, Amelia Macey has been my contact person. From the start, she has actively listened and taken on board my employment needs, my skill set, work experience and qualifications. With this understanding of my needs and abilities, she has searched and found appropriate work placements that both I and the employer has been very satisfied with.

I have always found Amelia to be approachable and friendly yet professional. She has always been quick to respond to my requests or communications. She has worked hard to quickly deliver on my requests and get back in touch with me. Amelia has also been very informative and forward-thinking on issues that I may have forgotten to take into consideration e.g. advice and planning around my annual leave requirements.

Her manner and efforts to secure appropriate work have delivered for both me and for the company, by meeting the needs of the customer e.g. primary school placements.

Her supportive approach and working through changes in my needs or difficulties, has given me confidence not only in her professionalism and values but in that of New Directions as a company.

Andrea, Teaching Assistant, Vale of Glamorgan

I have a very good working relationship with my Account Manager Karyn. She communicated regularly with me and always checks in with me not just professionally, but personally too. She strives to ensure I have work as and when I request it and has never let me down. Karyn takes the time to ensure I am placed in schools and classes that are compatible and comfortable for me and always checks in to see how my day has been at the end of a shift.

Karyn is extremely reliable and very approachable with any issue. I am very lucky to have her as my point of contact!

Kimberley, NQT, Newport

Undertaking assignments for New Directions Education has been a very positive experience. As an experienced Science Teacher and ex-Head of Year now on a career break, New Directions were very welcoming. They put me at ease and listened to my employment needs. Lauran organised my summer assignments in a timely and professional manner and was always there as a friendly voice at the end of the phone to answer any queries, and to make sure I was OK. The online systems for training, timesheets and assignment tracking worked well. I have felt supported throughout.

Sam, Exam Invigilator, Neston

New Directions Education is an excellent body to work for due to the friendly but professional approach of the staff. I have a particularly good Account Manager in Matt Davies, who actually listens and acts on my needs. I have enjoyed developing relationships with schools where I have worked.

John, Teacher, Wrexham

Matt is my Account Manager and I have found him helpful and informative. He is very clear in what the job entails and is accommodating if I am unable to fulfil the task. I enjoy seeing the variety of educational establishments and working with fellow teachers to help pupils in our area.

Debra, Teacher, Wrexham

My point of contact at New directions Education is Ella Blythen. She has been extremely approachable and kind, helping me countless times throughout my time with New Directions. She has always done her best to provide me with suitable work which meets my requirements and has always been incredibly understanding of personal situations which have changed my frequency and availability to work. Nevertheless, Ella has been reliable, friendly, professional, and approachable, helping me to progress and become a far more confident and capable Teaching Assistant, and for this, I am extremely thankful. New Directions has provided me with the ability to pursue a job which I love and enjoy, whilst also being able to continue my studies at university.

Harry Brown, Teaching Assistant, Denbighshire

Ella is extremely helpful and easy to talk to. She is very friendly and will always try to find work for me. Since signing up with New Directions Education, I’ve had work for every session that I’ve been available for.

Miriam Jones, Teaching Assistant, Denbighshire