Candidate Testimonials

Ella is friendly yet always professional! I know I could always turn to Ella with any issues. She has a laugh and is down to earth which makes working for New Directions Education 10 times better. I have had work 99% of the time and hope to continue to work for them for at least the next two years. My Highlight of New Directions was obviously meeting Ella and it’s just a lovely company to work for.

Corrina Edwards, Teaching Assistant, Denbighshire

Ella is approachable and supportive. Even though she is busy, she tries her best to get back to you as soon as possible and will listen to any concerns you may have. Within the last two years, Ella has placed me in some beautiful schools, which I have loved and become attached to. Thank you for your hard work Ella.

The long term placement choices have been amazing. I have learnt a lot and enjoyed working for them with New Directions Education. Ella has advised me very well and has boosted my confidence. Thank you for the work placements over the last two years.

I recommended another candidate because I felt New Directions are a good agency to work with, under the referral scheme.

Michelle Jeanes, Teaching Assistant, Denbighshire

I’ve always found Ella and the team to be truly professional. I was concerned when I first joined New Directions Education that I wouldn’t receive much work, as is standard with a lot of other agencies, but immediately I started with a few days and within a matter of a couple of weeks I was working the majority of days. Ella is always professional and listened to my concerns and found me work when I needed it. If there was an occasion where I couldn’t work or I didn’t fancy returning to a certain school, Ella never made me feel as if this was wrong and I shouldn’t feel like this. Instead, she would listen and then suggest alternative schools. I have no hesitation at the end of the day calling Ella to tell her how my day in a new school went and I know she will always strive to find me work. Even when I had an issue where I wasn’t able to work for 5 months of the year, Ella kept in touch and up to date with me. I am happy to say this matter has now been resolved and Ella remained supportive throughout. The highlight has been the quality of the schools I go to. Ella always seems to choose great schools suited to me. Ella is in frequent contact with me via telephone or email and I always feel if I were to have any concerns going back to a school, that my concerns would be handled in a professional way. The all-round friendliness of the entire team, in general, is one of the best things about working for New Directions.

Holly Bibik, Teaching Assistant, Denbighshire

Ella is my Account Manager and she is amazing; very helpful and always available to help in any way . New Directions Education are so easy to work for and always helpful. I would highly recommend New Directions to work for!

Gemma Jones, Teaching Assistant, Denbighshire

There are not really words to describe the support that Ella has given me! Having a disability and just wanting to fit in and do your job – Ella has made this possible! Nothing is ever too much for her and I always know she is only a phone call away and no matter what my query, whether big or small, my mind is always put at ease. After recently being diagnosed with breast cancer, the support I have had from New Directions Education has been second to none, phone calls and texts to see how I am, and always the offer of support and the reassurance of knowing my placements will be ready for when I’m fit to return to work. A lot of places I have worked at look at the disability before meeting the person. New Directions did not do that. They got to know me and what I can do, and I have such a great relationship with them that I can tell them when I need help!

Debbie Williams, Teaching Assistant, Denbighshire

Ella has so much energy and is so passionate about the job she does. Ella made me feel very relaxed and positive from the moment I met her. Ella has been supportive throughout my short time with New Directions Education. After having a difficult time in previous employment, I came to New Directions with very little confidence. The placements Ella has given me have restored my faith in human nature and also my love of working with children again.

Sam Evans, Teaching Assistant, Denbighshire

Ella has been very kind, responsive, supportive and approachable. I have enjoyed all the work I have done. I have loved working with children again and especially nursery age. I am grateful to New Directions Education for getting me back into working in a way that fits with my family life. It has been great to use the skills I have. I would highly recommend New Directions!

Judith Tipney-Hicks, Teaching Assistant, Denbighshire

Ella is a fantastic point of contact. She is very approachable and has made me feel very comfortable to contact her with any queries of questions I may have. Ella is very professional and efficient in her work and I always feel confident that if I have any problems or enquiries she will sort them asap. I love being able to work flexible hours and also having the opportunity to work in different settings which helps to find the best fit for you. I would highly recommend New Directions Education.

Jade Foxx, Teaching Assistant, Denbighshire