Candidate Testimonials

Amelia, my Account Manager, is incredibly caring, supportive and understanding that we all have to balance our lives. She has always worked in my best interests. I have worked with Amelia for the last two years as an LSA and I am very happy with the way we work together to find the best opportunities

Iryna, LSA, Vale of Glamorgan

Since I registered with New Directions, I´ve been working every day as a Teaching Assistant.

Amelia is my Account Manager and all I have to say is that she is willing to help with whatever I need and always tries to find jobs locally and for long term positions.

I believe New Directions is one of the best agencies in Cardiff!

Mirian, Teaching Assistant, Cardiff

I have been working with New Directions Education for a number of years now and in recent years in the role of Additional Learning Needs. I have been fortunate to have a long term placement and I’m extremely happy at the school. I know I can always rely on Amelia and the team for support and advice at any point in time – it is readily available. I am looking forward to many years to come as the work is varied and interesting. Amelia recognises my strengths and is able to assign me to appropriate placements. We share an open and honest working relationship, which makes me feel valued and respected .

Ann, Teaching Assistant, Cardiff

Amelia is a very hardworking member of staff, she is very lovely and helpful. She is considerate of other people, very nice to talk to on the phone, and always provides me with excellent and professional service.

Shoala, Teaching Assistant, Cardiff

Working with my Account Manager Amelia has been exceptional. Her support has been very professional, well-organised and conscious of my preferences and time availability.

Paola, Teaching Assistant, Vale of Glamorgan

I have been working for New Directions Education for 1 school year so far and I have been continually offered work. I am contacted by telephone or text message regularly. My Account Manager is friendly, helpful and flexible when offering me work, which is very helpful to me. I have previously recommended New Directions to friends looking for work and I will continue to do so.

I appreciate the communication with my Account Manager and the flexibility around where I can work.

Melanie Poll, LSA, Powys

I have found my relationship with my Account Manager Tammy to be a positive one. Tammy is friendly, approachable and helpful. Her pleasant personality comes through when speaking either on the phone or via email, and I know from past experience that if I have a query, for instance about a booking, Tammy will endeavour to provide an answer as soon as possible.

I have enjoyed getting to know various Account Managers e.g. Tammy Parnell, Emma Williams and Caitlin Tasker. I have also found the work provided very enjoyable.

Elizabeth Williams, LSA, Merthyr Tydfil

Absolutely brilliant contact and always have work available. New Directions Education are friendly and always there to help me along if I have any problems.

My highlight of working with New Directions Education has been learning new ways of working with students, going into new schools, and meeting new people, Communication is brilliant and my Account Manager is always there if I have problems

Annabelle Ellis, LSA, Powys