We are delighted when we receive positive feedback about our service and the impact we have made on the lives of the people we work with. Here’s what some of our candidates had to say about us…
My relationship with my Account Manager Tammy Parnell is a professional, yet warm and friendly one. She has been a...
My relationship with my Account Manager Tammy Parnell is a professional, yet warm and friendly one. She has been a great help.
The highlight of working with New Directions Education has been experiencing different settings, meeting new people and working with/for pupils/staff in varied surroundings and circumstances. It has allowed me to create valuable connections with those in the Education sector.
Working with Tammy Parnell has been a pleasure and I appreciate her understanding and support throughout my time with New Directions.
Larah Davies, LSA, Merthyr Tydfil
Read more from Callum, Cover Supervisor, Mid GlamorganTom upholds excellent communication and worked with my individual needs. Local work has always been found as I did not drive. I have held several long-term positions, which has allowed me to develop my classroom ability. When days have been…
Callum, Cover Supervisor, Mid Glamorgan
Tom upholds excellent communication and worked with my individual needs. Local work has always been found as I did not drive. I have held several long-term positions, which has allowed me to develop my classroom ability. When days have been needed off, Tom always facilitates this. Throughout my experience, all the schools I have worked with are highly respectful of Tom.
New Directions operate professionally, I have always been paid on time and supported with work.
Callum, Cover Supervisor, Mid Glamorgan
Read more from Trish, School Administrator and Exam Invigilator, ChesterI registered with New Directions Education Ltd as an Examination Invigilator in autumn 2017. NDE provided me with full invigilation and safeguarding training, and this has resulted in my having worked over 300 hours facilitating and supervising both external and…
Trish, School Administrator and Exam Invigilator, Chester
I registered with New Directions Education Ltd as an Examination Invigilator in autumn 2017. NDE provided me with full invigilation and safeguarding training, and this has resulted in my having worked over 300 hours facilitating and supervising both external and internal examinations in schools in the Wirral and Cheshire West and Chester Authorities. It has also enabled me to secure invigilation work at two universities.
Lauran Collins has been my Consultant for most of my time with NDE. Lauran is extremely professional and proactive. She always seeks to match me with schools, and find me suitable placements. Some six months ago, she placed me in a primary school to cover the post of School Administrator due to the postholder’s sickness absence. This has led to my continuing in this post for a further term.
Lauran is entirely helpful, responsive and willing to liaise with schools on my behalf. I am confident that Lauran will continue to find me further roles at the end of my current placement.
Trish, School Administrator and Exam Invigilator, Chester
Read more from Roger, Exam Invigilator, WirralThe great thing about working for New Directions in general, and Lauran in particular, is that they create a working culture and foster working relationships that are rarely found in the modern workplace. They do their level best in practice,…
Roger, Exam Invigilator, Wirral
The great thing about working for New Directions in general, and Lauran in particular, is that they create a working culture and foster working relationships that are rarely found in the modern workplace. They do their level best in practice, not just give lip-service and sound-bites as a substitute for a commitment to service.
I have always found both Lauran and New Directions to be supportive, organised, reliable and personable. Now that I’m retired, I don’t have to work, but working for New Directions in their capacity as an agency has been an enjoyable experience.
New Directions’ training is practical and concise and New Directions management enables flexible working. They understand any restrictions which their staff have to work under and they are receptive to feedback.
If I had to recommend an organisation to someone looking for work, I would have no hesitation in recommending New Directions.
Roger, Exam Invigilator, Wirral
Read more from Danielle, Learning Suport Assistant, AbercarnI have worked with New Directions for the last three years with both Laura and Sara as my Account Managers. Sara is always very helpful and happy. She has a lovely manner when talking to her and has looked after…
Danielle, Learning Suport Assistant, Abercarn
I have worked with New Directions for the last three years with both Laura and Sara as my Account Managers.
Sara is always very helpful and happy. She has a lovely manner when talking to her and has looked after me very well during my time with New Directions.
I cannot say enough about Laura, my previous Account Manager. Laura looked after me during a very difficult time, she was amazing and I thought the way I was treated by the company was outstanding. I couldn’t think more highly of the whole team, but especially Laura. Sara has looked after me since February 2019 and has been just as sympathetic and understanding. I have never spoken to anyone in New Directions who has not been helpful or polite.
I think the staff are amazing and would recommend New Directions to anyone starting out.
Danielle, Learning Suport Assistant, Abercarn
Read more from Leanne, Learning Support Assistant, CaerphillyI have worked with New Directions for the last twelve months and my Account Managers have been Sara and Tammy. I feel that both have fully understood my working needs and are easily contactable. The online portal that is available…
Leanne, Learning Support Assistant, Caerphilly
I have worked with New Directions for the last twelve months and my Account Managers have been Sara and Tammy. I feel that both have fully understood my working needs and are easily contactable. The online portal that is available to candidates is very user-friendly and I have found the company offers a great deal of training. I would recommend New Directions to other Learning Support Assistants.
Leanne, Learning Support Assistant, Caerphilly
Read more from Diane, LSA, Vale of GlamorganI love dealing with Amelia in relation to my work through New Directions. She is always professional, efficient and very amiable, always making time to have a little chat. She is supportive and understands the type of work that suits…
Diane, LSA, Vale of Glamorgan
I love dealing with Amelia in relation to my work through New Directions. She is always professional, efficient and very amiable, always making time to have a little chat. She is supportive and understands the type of work that suits my needs. Amelia is always helpful, patient and polite – a joy to speak to.
Diane, LSA, Vale of Glamorgan
Read more from Sophie, LSA, Vale of GlamorganI have been working with New Directions - with Amelia as my port of call - for just over a year, having previously been with an alternative agency. I have always been provided with work when I am available and…
Sophie, LSA, Vale of Glamorgan
I have been working with New Directions – with Amelia as my port of call – for just over a year, having previously been with an alternative agency. I have always been provided with work when I am available and Amelia has found me some lovely schools to attend, including the long term placement I have been provided with.
Amelia is always friendly and efficient on the phone and via email.
Sophie, LSA, Vale of Glamorgan
Read more from Gareth, Teacher, Rhondda Cynon TaffI have been working through New Directions as a Supply Teacher for the last 5+ years and I have found the support received very satisfactory on all occasions. Consideration on my assignments have been given in order to suit my…
Gareth, Teacher, Rhondda Cynon Taff
I have been working through New Directions as a Supply Teacher for the last 5+ years and I have found the support received very satisfactory on all occasions. Consideration on my assignments have been given in order to suit my personal needs together with providing excellent professional support. I have always found Tom a pleasure to deal with .
The main highlights of working with New Directions are the provision of continuous assignments throughout the academic year and the constant contact occurring during these assignments.
Gareth, Teacher, Rhondda Cynon Taff
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