Candidate Testimonials

I have always maintained positive relationships with my Account Managers – first Sean Crawford and now Thomas Garland. I feel supported and listened to.

They have been accommodating with my availability and keep in regular contact.

I have also built up good relationships with local schools who ask me back.

Serena, Teacher, Cardiff

I enjoy an excellent working relationship with my Account Manager Becky. She is prompt to reply to every message and she is very supportive and thorough in all the dealings that I have had with her. All issues are dealt with quickly.

My highlight of working with New Directions is a good rapport with my Manager. I would recommend New Directions.

Matthew, Teacher, Cardiff

It is a pleasure to be an employee of New Directions.  My Account Manager Francesca has been brilliant to work with and really easy to talk to.

Francesca is very understanding, supportive and reliable. I have been able to contact her when needed by phone, text message or e-mail and if she is not available she will contact me back as soon as she is available. Francesca also keeps in touch to see how things are going.

I have been grateful to have been given a lot of work (mainly long term) since I started with New Directions.

The three words I will l use to describe my Account Manager Francesca are professional, supportive and very helpful.

Rhian, LSA, Neath Port Talbot

Working with New Directions proved to be an amazing experience for me. The company and my manager Francesca in particular, have been very accommodating of my requests. I was able to work as many or as few hours around my childcare and have always been offered jobs in close proximity to me. Recently, Francesca has offered me the opportunity to work exclusively within my job title which is a Romanian Support Learning Assistant and I am very grateful for that.

Diana, LSA, Neath Port Talbot

Dan (my Account Manager) was very helpful from the outset. He put me at ease during the interview process and explained the role, information required and checks that needed to be carried out. He told me of the work available and the type of work I would be doing. Dan was excellent as my direct manager, point of contact and daily scheduler for work. He always kept me up-to-date with the work available and booked me work in advance where possible. when this was not possible, Dan contacted me by 07.30 each morning with a destination. I was also impressed with Bethany who kept me up to date with the checks and processes as they continued and from the original meeting with her. Both were very professional and approachable throughout my experiences in dealing with them.

There has been daily work available, which has been confirmed through excellent communication. Sometimes this can be lacking in workplaces but I found this to be a real strength with New Directions – well done. I have and will continue to recommend New Directions to those wishing to dip their toe into the teaching world and to those between jobs.

Overall, this has been a very rewarding experience. Not only working with New Directions, but learning new skills and adapting old ones, in order to help me work in the Classroom environment. I have now worked in 10 schools and picked up positive things from each.

Peter, Cover Supervisor, Newport

My Account Manager Dan has always been reliable and helpful, always friendly and always did his best to make everything work for all parties. He is a great contact and a good asset to the company.

Dan was always great at trying to get me work that would fit in with my family and schedule, and he always took my needs into consideration when booking dates.

Tanya, Teacher, Caldicot

I have worked with New Directions for over a year, whilst also completing my PhD research at Cardiff University. During this time, New Directions have allocated me a number of different positions while still allowing me to be flexible so that I can focus on university work when I need to. In September of last year, Fran contacted me about an ongoing placement at a college and I have worked there steadily for the duration of the college year which has been fantastic. I have found the staff at New Directions helpful when I have called with different queries and am particularly grateful to Fran for finding me a summer term placement at the College to help with new student inductions.

Gina, LSA, Swansea

Having only worked alongside Fran and New Directions for a short time, I would like to take this opportunity to thank you for your hard work and commitment to finding me regular work at suitable schools which match my skill set. I very much appreciate your phone calls updating me about future work and courses. Your professionalism in the workplace is outstanding and you are a credit to your team and company.

Aled, LSA, Neath Port Talbot