Candidate Testimonials

From the moment I signed up, the team have been nothing but supportive, friendly and extremely helpful. Fran has been very supportive and understanding of my mental health and the situations I have been in, which has made me feel confident that New Directions will never let me down. I am so thankful for the opportunity that I have been given and I recommend this company to others who are thinking of getting into this line of work. I cannot thank you enough for what you have done for me. I am so thankful for having Fran too – she has made this journey what it is, thank you so much for all that you have done.

Rebecca, LSA, Neath Port Talbot

I would like to start by saying how friendly and professional Fran is at New Directions. She always asks where I would like to work and always works around what I like as I prefer to work locally. I always get some sort of work off her and really enjoy working for New Directions – they are a great company to work for .

Ashley, LSA, Neath Port Talbot

I have been working for New Directions for over 2 years. It’s been a pleasure to work for New Directions. My Account Manager is Francesca. She is very caring who goes out of her way to find suitable work for me.

Morsheda, LSA, Neath Port Talbot

Working for New Directions Education has been a very positive experience. The staff are excellent, the payments are on time, they work with their employees, and the thing I love the most is they really take good care of their employees by providing lots of useful training to keep our qualifications up to date.

All the staff are very good, but I must say one in particular, Francesca, is absolutely amazing. She loves helping people; she genuinely cares about us and takes good care of us while she is trying to get us placements and when we are on placements. I speak for myself and my colleagues that tell me the same about Fran. I have a lot to thank her for, especially the care, patience and understanding she has shown me since working with New Directions. We see how passionate she is about her job which she is very good at. Because of people like Fran, it makes my placements with New Directions enjoyable. She is more than what I can describe, and anyone that deals with Fran will testify to my testimony. I love working for New Directions Education ?????

Katiana, LSA, Neath Port Talbot

I have been working with New Directions as a Supply Teacher for almost six years. Throughout this time I have been continually supported by a fantastic team who have made sure that I have continual placements either on a day-to-day basis, short term or long term. New Directions are always just a phone call away if you need a listening ear or advice. They also provide training to keep their staff up to date with educational changes.

At present, Francesca Torrentino is my anchor point when I need to contact the agency. She is always approachable, friendly and helpful. She does her very best to find me work.

Andrea, Teacher, Neath Port Talbot

Fran has been very helpful. She appears concerned to find the right fit for both school and Teacher. There’s always a follow-up call or email to find out how it went in a new school.

New Directions is a very professional company who seem to value their employees, for example the rate of pay and opportunities for training. There is no comparison to other local agencies.

Helen, Teacher, Neath Port Talbot

I recommend New Directions agency as I have first-hand experience of a professional, flexible and reliable service. I have worked through New Directions for the past two years and have regular contact with my allocated agent, Francesca Torrentino, of whom I have found to be enthusiastic, conscientious and dependable. Fran regularly updates me on the work and course opportunities that are suitably available and I have consequently had regular work.

Angela, LSA, Neath Port Talbot

I have worked for New Directions for a number of years as a supply teacher. During this time, I have found consistency with their professionalism. The staff are friendly and approachable and Fran, my Account Manager, is always there with a listening and supportive ear. She is very good at managing and negotiating bookings. Work has been consistent and the schools I have been asked to work in are always friendly and welcoming. As well as the staff always behaving in a professional way, their website is also very professional. I can easily access my availability, timesheets, payslips etc at any time. I also like the fact that New Directions offer courses during holiday periods to aid continued professional development, while also offering an opportunity to meet other supply staff and the New Directions team.

Heather, Teacher, Neath Port Talbot