Candidate Testimonials

“I have been with New Directions for just over 2 months. When I first got in contact with New Directions I spoke with a lady called Laura who looks after me now. Laura talked me through everything and explained how everything will work and helped me enrol with New Directions. Laura has been a great support and is always there whenever I need her. Laura got me into work as soon as she could and took into account that I don’t drive, so she always made sure I could get to the place I was needed. I have currently been in my placement for 3 weeks now and I really love it. Laura always contacts me to see if I am okay and to make sure I don’t have any worries. I would recommend New Directions to anyone who wants to get back to work and to definitely work with Laura”.

Candidate Testimonial, Wrexham

A great relationship with Ella, she is always very supportive and professional.

Wendy, Teaching Assistant, Denbighshire

Ella has been great support from the off-set. Always available on the phone, nothing is too much to ask. She always makes you feel cared about which hasn’t always been the case in previous work for other companies. I can’t see myself working anywhere else!

Kim, Teaching Assistant, Denbighshire

Kirsty is the best manager I have ever had the pleasure of working with. She is very professional and supportive. Kirsty is understanding when it comes to personal matters too. She is one of the reasons that I came back to New Directions and have chosen to stay.

I mostly know where I am working in advance and I have had the opportunity to work every day that I have been available. While I was on maternity leave, my manager even checked in once in a while to see how we were and to ensure that my account was all set up for when I wanted to return.

Lowri, Welsh Teacher, Swansea

I have worked as a supply Teaching Assistant at New Directions for coming up to 4 years now, with the majority of that time working part time whilst I have been in university. Ella has been brilliant in understanding my circumstances and been extremely supportive of my studies whilst also helping me find work whenever I am available. Ella keeps in contact regularly to offer me work when I am available and ensures that the positions I cover are the perfect match for me and what I feel comfortable with.

Working for New Directions has allowed me to discover my passion for working in education, a role which I am seriously considering pursuing in the future, whilst also allowing me to continue my studies at university. Also through working in a variety of schools with kids of a wide variety of ages and abilities I have developed both a better understanding of my role as a Teaching Assistant and a confidence in myself that I have been able to take into other aspects of my life.

Harry, Teaching Assistant, Denbighshire

New Directions has always been able to find full-time work for me and Garth Noot has been a great point of contact. He has always dealt with my issues straight away or the next working day. Always happy to help and very kind. I have had a great experience overall with New Directions.

Kari-Anne, LSA, Newport

Garth Noot is my accountant Manager. He is absolutely Brilliant. He is professional in his work with great communication skills. As well, he is polite, supportive honest and helpful. He is clear and approachable. Whenever I need help he is always ready to help and he always keeps in touch regarding the work and online training, which is very important and I have found very beneficial for my personal progression and my career.

Garth built my trust that New Directions is a brilliant company to work with, and now I feel proud that I am working through New Directions. I have been working long-term, and I enjoy it. If I could give more than five stars to Garth, I would definitely do that.

A huge thank you from Garth Noot and New Directions for your brilliant service. Wishing you all a lot of success.

Geeti, LSA, Newport

I would like to express my thanks and appreciation to New Directions for the way they handled my initial application and management of invigilating work this past summer.

Due to family commitments, I haven’t worked for an employer for 19 years, so was apprehensive about returning to work.

New Directions made the whole process simple, straightforward and stress-free. My Account Manager was very approachable and had a friendly manner, nothing seemed too much trouble for them. They kept in good contact via email and telephone and always returned my calls.

I look forward to working with New Directions again.

Ann, Exams Officer , Wirral