School Testimonials

Ella is a truly lovely person who is excellent at her job role as Account Manager. She is super friendly and incredibly helpful. I feel comfortable and valued as a New Directions Education employee because of Ella. She has great communication skills and feels like a friend. My highlight of working for New Directions is my Account Manager, Ella. She is very informative and helpful. New Directions is a fantastic agency to work with.

Charlotte Chrisham, Teaching Assistant, Denbighshire

Ella is a lovely lady – very professional. She always does her very best to make sure I am in work. When I have had a problem, Ella has sorted it swiftly and sympathetically. It is a pleasure to work for New Directions Education.

I have recommended New Directions to several people as they are an excellent Agency to work for.

Amanda Tomkins, Teaching Assistant, Denbighshire

My Account Manager Ella has always been approachable, friendly and has really made the time to get to know me and find me work that matches my skills and experience. Ella is always cheerful and is always quick to pass on praise and positive comments from schools. She has also got me into several long term positions with various schools all of which have been amazing.

My highlight is working in my current long-term position in a Rhyl primary school and prior to this, covering long-term sick leave in another Rhyl primary school from November to February.

I love the courses and CPD training during school holidays they have been informative and very well run. The fact that you can attend as many as you would like is fantastic for your career development.

Michelle Keates, Teaching Assistant, Denbighshire

We have been working with New Directions for a couple of years now and it is a pleasure to work with Lauran. Lauran offers a personal service and is professional, efficient and friendly and very responsive to our needs, working hard to find the correct match for us. Lauran has a good knowledge and made sure she got to know our school in order to understand the right match for us. In our business we often need someone fast and I appreciate Lauran’s quick response and efficiency. It is a pleasure to recommend Lauran.

Business Manager, Cheshire Primary School

Chloe Evans always does her best to accommodate our requests however unreasonable they may be. She always seems to be available no matter what time of day we call and will always go the extra mile to try to find the perfect fit for us. She is always cheerful even when very busy. We are able to rely on Chloe to provide us with high-standard suitable relief staff. Keep doing what you are doing!

Lakeside, Primary School

We have worked with New Directions for the past five years. We find that they are very easy to contact on the phone, with a good out-of-hours service. They are always cheerful, friendly, and helpful. They always attempt to cater to our needs even when these can sometimes be quite complicated! Special thanks to Kelly and Nadine who are always there to sort out our mess.

The highlight of working with New Directions is knowing that whatever I need, they will do their utmost to sort it out, and we would definitely recommend them.

Newport Primary School, Lliswerry High Cluster

As we are nearing the end of another school year I wanted to say a massive thank you for continuing to provide us with such a great service.

You make my job so much easier by matching and providing continuity of cover to all our classes. This is always appreciated by our teachers as they can build a relationship with their regular cover. Staff are able to leave the bare minimum of instructions and know that the work they have left will be delivered well, and marked properly. From a class teacher’s point of view this is very important.

Again this year we have been lucky and the quality of teachers you have sent us has been very good. When we do have someone new thank you for valuing and acting on our feedback.

Also, the PTA said thank you for the loan of the free inflatable penalty shoot-out for our summer fair last weekend. This is always a favourite with the children (and Dads)!

Have a great summer.

Sue – School Business Manager

Testimonial from Primary School in Penarth

We approached New Directions to help meet our supply cover needs on both a long term and ad-hoc basis as they have a reputation for providing good quality staff at a competitive rate. This decision has proved to be a wise one. Our Account Manager Jen has gone above and beyond in helping us to secure excellent staff, giving us as much continuity as possible for our children. Candidates are carefully selected to meet our needs and the service provided is professional and efficient.

Thank you New Directions – excellent service!

Testimonial from Fender Primary School