Testimonials

New Directions have been a delight to work for. Kirsty has been really helpful and organised.  I would recommend New Directions and I will definitely use them again in the future if needs be. I’d just like to say a huge thank you to the company and to Kirsty personally for making my working life so easy and enjoyable.
Highlight – Everything was very well organised and straight forward. I was always informed and kept up to date with things and any queries I had were answered.

Amy, LSA, Swansea

I had the pleasure of working with Anica whilst working with new directions. Her communication and professionalism is an absolute dream to work for. She is helpful and is an asset to the company. My highlight of working with ND was the ability to find a permanent role was, and working with such a good company with great values was second most. A professional, helpful and a brilliant team lies behind this formidable company.

Hannah, Administrator, Torfaen

Anica was my line manager, I was only employed as a casual member of staff initially as an invigilator, I had not worked for a couple of years prior to me starting with ND Education, but I decided to go back to work, I have to say I was a little nervous getting back out there as I’m of a certain age. Anica was so supportive and encouraging and was actively looking for permanent work for me for which I was very grateful. I have now found myself a permanent role, having built up my confidence which Anica was a big part of. I’d like to thank ND Education for all their help and support. My highlight of working with ND was meeting new people and the flexibility.

Susan, Exam Invigilator, Cardiff

I have a very good professional working relationship with New Directions Education (NDE). NDE have giving me the opportunity to work in some great schools within Swansea areas which has helped me to gain excellent experience working within the Education Sector. I have been given the opportunity to work with a variety of different children and I have gained valuable experience working with children with Additional Learning needs and mainstream schools too which I have found very rewarding in my job.

New Directions have provided a variety of different training opportunities within the company which I have enjoyed too. NDE have worked well around my flexibility and my other day to day commitments such as my University time table and other commitments I have.

New Directions Education have communicated well with me over the phone and are always at the end of the phone if I need to speak to them about any queries or concerns.
Kirsty is very professional and does her absolute best to find me as much work as possible and works well around my flexibility and other commitments which I appreciate very much.  Whenever a school has occasionally cancelled a shift. Kirsty has done her very best to find me other work in the area which I really appreciate. I have found the Swansea office to be very helpful and professional in general in how they communicate. I found New Directions very reliable to work with in general. I always feel I can rely on Kirsty as an account Manager to find me as much work as possible which is great.

I highly recommend New Directions Education as an agency to work with to anybody who wants to start a career working within the Education sector and gain great work experience working within different schools. They are proactive, flexible, committed and dedicated and very professional to find clients such as teachers and teaching Assistants as much work as possible.

Cindy, TA, Swansea

Lauren is very attentive and responds as fast as possible to any queries I have had; no question is too silly! She has a lovely personality and is easy to get along with; couldn’t have asked for a better account manager to support me in finding local supply work!

It’s so easy to book supply work: I like the texting system it’s very current and easy to respond to a request, rather than having to answer a phone call when potentially unavailable. I also like how accommodating Lauren and the rest of the team have been, particularly when I have asked to be booked in for supply work in a particular school that has reached out to me personally.

Charlotte, Teacher, Caerphilly

Lauren Williams is an excellent account manager. She keeps in regular contact via phone calls, texts and email. She is always quick to add or amend bookings. I like the fact she sends a message every Friday to say thank you.

Allyson, Teacher, Blaenau Gwent

Lauren has been amazing this year, finding me work whenever I need it. There has been excellent communication and reliability.

I found it very easy to discuss anything regarding work with Lauren, which made me feel more comfortable and confident completing my day-to-day supply placements.

New Directions as a whole have been amazing for the past few years I have been with you, and I know if I need supply work in the future, I’ll definitely be back.

I’ve had consistency and there has been clear communication throughout the year. I also really appreciate the end-of-week congratulations, after a tricky week it’s lovely to have some positivity!

Bethen, Teacher, Caerphilly

Since the very first time I spoke with Lauren, she made me smile and feel at ease. She is incredibly personable, efficient and professional. I really get the impression that she has my best interests at heart, while being a great ambassador for New Directions. She is an absolute pleasure to work with.

Craig, Teacher, Caerphilly

From day one Lauren has been welcoming. She is always there if I need anything. She makes contact weekly thanking everyone for their hard work which I appreciate so much, as it doesn’t make me feel like I’m just a number and someone actually appreciates the work I do. There is nothing bad I can say about Lauren.

My point of contact, Lauren, makes the process of getting jobs very easy and stress-free. The frequency of contact is great as I said in my last answer. She is always checking in with messages and phone calls which is great!

Chloe, Teacher, Caerphilly