Testimonials

Matt is always very good at communicating, he checks up on how I am doing if the job is long-term and gives feedback if provided by the schools. He is always very friendly and approachable and has been able to answer any questions I have. During furlough, Matt was also able to reassure any worries regarding pay and work that I had and is a great point of contact for me at New Directions Education.

Beth, Primary Teacher, Cardiff

From the moment I made my first enquiry to New Directions, I’ve had nothing but a positive experience. Kirsty sees me as a person and not a number. The time put into my development and training is greatly appreciated. I have completed many courses through this company and there are always courses available to take.  A very professional Education agency who want the best for their candidates as well as clients.

Highlight was being offered a primary school placement for 8 weeks within 2 weeks of enrolling – this contract was extended and is still ongoing. The communication between New Directions and the school is excellent.

Rachel, Learning Support Assistant, Carmarthenshire

I was a little nervous initially upon joining an agency but, Kirsty was fantastic and my registration was really easy. I was in my first post very quickly. New Directions Education gave me all the information and support that I needed to help me in my first post. I was really fortunate that my first school is now looking to employ me.

The highlight of working with ND: I was matched so well to my first post that I have been offered a position in the school. Thank you!

Christina, LSA, Swansea

I have a good relationship with my contact at New Directions Education. Kirsty is honest, open, clear and approachable.  I have worked with her in Welsh-medium schools for several months now. I enjoy working with her because I always have excellent communication about the bookings, she answers any queries very swiftly and I am able to easily talk to her and give feedback.

The highlight for me of working with New Directions Education is good communication from them and honesty.

Cathy, WLM Teacher, Swansea

I found the manner of the staff very friendly, helpful and efficient with responses to my requests or questions. I would be more than happy to work with New Directions Education again in the future.

Communication was great, I was never waiting for a response for longer than necessary. I was given plenty of open, honest advise when I needed it.

Lucy, Instructor

My account manager has been excellent in keeping in touch and finding me work which is suited to my needs.  They have regular contact with me which is really useful for me to keep in touch and up to date. Communication via email and on the portal is excellent.

I have found New Directions Education to be reliable, effective and a great source of work.

Dawn, Primary Teacher

Chloe is such a professional and keeps me updated with the relevant training/job availability.  She has shown understanding when I needed to shield an elderly relative and is always available through e-mail and phone calls when I need to ask any questions about supply work.

Chloe has informed me at every stage of the application process and has made the transition from full time teaching to supply work smooth and problem free.  It has been a huge personal move for me from a permanent job to flexible working because of grandchildren’s needs and she has supported me every step of the way. Thank you Chloe.

Primary Teacher, Bridgend

Tom has helped me and supported me in gaining Supply work from the beginning of the academic year. He has been a constant pillar of positive guidance, which I am eternally grateful. His positive approach throughout and calming influence has been truly outstanding.

When I first returned home at the end of July, Tom was a fantastic point of contact in helping me and supporting me in getting work for the start of the academic year. Absolutely nothing was too much trouble for Tom. He has been fantastic every single step of the way, and always contacts me and stays in touch. This is the sign of a true professional, of which I am extremely grateful.  Thank you so much for your care, guidance and support. Tom, you have been an immense help.

I am truly thankful for having Tom as my account manager, as he has been amazing.

Huw, Teacher

My main point of contact is Chloe Evans.  She has been keeping in regular contact, particularly during this trying Covid period and I have found her to be friendly, supportive and thoroughly professional. She’s always dealt with my queries promptly and I enjoy working with her.

My highlight of working with New Directions Education is working with a professional team who always cater for my needs and regularly keep in touch.

Thank you to the team at New Directions Education for looking after me so well during my long association with your company.

Liz, Primary Teacher