Testimonials

Chloe has been my point of contact for a year now and has kept me up to date with opportunities and courses to support my teaching career. I value her frequent check-ins and I have found her easy to contact. I am grateful to Chloe for her regular and honest communication during this uncertain time (pandemic).

I have worked with New Directions Education for around two years now and am grateful to them finding me short and long term positions which suit me. I have always had work offered and available when working for the agency.

Vicki, Primary Teacher, Vale of Glamorgan

New Directions Education are excellent in all areas.  Regularly in contact and always helpful, friendly and efficient.

I have an excellent line manager who caters for my requirements.  Regular work in Early Years where my expertise lies.

I would like to thank my line manager for looking after me and keeping in regular contact during this difficult and stressful time of Covid 19.

Liz, Primary Teacher, Vale of Glamorgan

I have a positive working relationship with solid communication throughout the year – even when there was little work at the beginning of the year.

Chloe and Matt are friendly, both are easy to talk to and really care about finding you the right schools. I was never left in the dark and the beginning of the year when there was no work and updated regularly which I appreciated massively.

I would recommend New Directions Education. From working as a teaching assistant all those years ago, to now a teacher, New Directions Education has always been a professional outfit that finds you work to suit your style.

Huw, Primary Teacher, the Vale of Glamorgan

I have been lucky to have a good relationship with my account manager, Kirsty Macklin, over the 3/4  years I have been with New Directions Education. She is always friendly, helpful and willing to listen and if I have had any issues in a school or classroom she has worked quickly and efficiently to solve them. I have had a constant stream of offers of work and have been able to refuse or accept placements, with no judgement. Her bookings have been reliable and she phones quickly if any changes occur. She has been a pleasure to deal with, always cheerful and efficient.

Betsan, Teacher, Carmarthenshire

Kirsty has been my account manager since the beginning of my time with New Directions Education. Kirsty always has plenty of time to talk to me and listen to any concerns I may have. She always tries her best to find me the best possible work placement and has succeeded in doing so for years. Kirsty is easily approachable, kind to talk to and very reliable whether it comes to finding work or just getting back to you with information.

Kirsty is one of the main reasons why I have felt so comfortable staying with New Directions for so many years.

Rebecca, Learning Support Assistant, Carmarthenshire

I have worked with several different supply agencies over the past few years and New Directions Education have been the most consistent with work and opportunities.

I am grateful for how supportive New Directions, Kirsty in particular has been in regards to my mental health. I have suffered with anxiety which affected my availability to work as a teacher. Kirsty managed to give me work as a TA until I was ready to return to a teacher role and I didn’t feel pressured to return or made to feel guilty, something I have experienced with other supply agencies.

New Directions are professional, easy to contact and communicate with.

My highlight of working with New Directions would have to be having my own class in Ysgol Rhys Prichard and being able to develop key skills as an NQT. I had the privilege to make the class my own, take the students on an educational visit, write reports, hold a parents evening and feel like a valid staff member. I am grateful for New Directions for introducing me to Rhys Prichard and allowing me to grow in confidence and as a primary school teacher.

Mererid, Teacher, Carmarthenshire

Kirsty has been a great manager ever since I started working with New Directions Education. She answers any queries I’ve had very quickly, and she’s always been willing to help me and ensure I had work which was great. I feel as though I can always contact Kirsty if there are any problems and she will get them sorted for me. She’s been a great support.

I have found a school that I love to work in and Kirsty always, if possible, books me in with them.

Lucy, Teacher, Swansea

My Account Manager Joanne and I have built up a good relationship.  I trust her completely  – she is competent, reliable, fair and understanding.  She has taken the time to get to know my strengths and now knows which bookings are suitable for me.  I know that she is always on the other end of the phone if needed.  She is a delight to liaise with and this makes a huge difference working for an agency.

Knowing that I can always depend on Jo and that she will do her absolute best for me.  I have every confidence in her finding suitable bookings for me and so far things have worked well.

I would highly recommend New Directions Education.

Anne, Administrator, Wrexham

My relationship with Kirsty has been a positive one. Her professionalism and dedication has always been evident in recommending me for work.

I have worked for New Directions Education since 2008 and have always been pleased with the work that they have supplied me with over the years. I have appreciated that New Directions have recognised my particular skills as a Welsh first language speaker and have placed me in appropriate settings.

Gareth, Teacher, Swansea