Testimonials

Becky is always friendly, professional and very highly organised. I have always been more than happy about working with her. On the one occasion I had a problem with a booking, Becky contacted me promptly and resolved the situation. All other branch staff with whom I have had contact are also excellent.

I have worked with other agencies and none have been of the same quality of experience I have had at New Directions Education, particularly with Becky.

Louise, FE Teacher, Cardiff

Tom has been very professional throughout all contact. He has been very reliable, considerate and has always worked hard to ensure that I got subject-specific placements. He was in regular contact throughout the academic year.

Michelle, Teacher, The Vale

Dan has been an excellent help throughout my employment with New Directions Education. He is always on hand to help and answer any questions should I need help.  Having an Account Manager on hand to speak to means Dan is always quick to respond to emails with excellent communication and a great level of experience.

The highlights of working for New Directions are:

• Always know in advance where/when you are needed to work
• Pay on time
• Weekly pay!

Thank you for helping me secure work as a Cover Teacher!

Claire, NQT, Newport

Ella is a truly lovely person who is excellent at her job role as Account Manager. She is super friendly and incredibly helpful. I feel comfortable and valued as a New Directions Education employee because of Ella. She has great communication skills and feels like a friend. My highlight of working for New Directions is my Account Manager, Ella. She is very informative and helpful. New Directions is a fantastic agency to work with.

Charlotte Chrisham, Teaching Assistant, Denbighshire

Ella is a lovely lady – very professional. She always does her very best to make sure I am in work. When I have had a problem, Ella has sorted it swiftly and sympathetically. It is a pleasure to work for New Directions Education.

I have recommended New Directions to several people as they are an excellent Agency to work for.

Amanda Tomkins, Teaching Assistant, Denbighshire

My Account Manager Ella has always been approachable, friendly and has really made the time to get to know me and find me work that matches my skills and experience. Ella is always cheerful and is always quick to pass on praise and positive comments from schools. She has also got me into several long term positions with various schools all of which have been amazing.

My highlight is working in my current long-term position in a Rhyl primary school and prior to this, covering long-term sick leave in another Rhyl primary school from November to February.

I love the courses and CPD training during school holidays they have been informative and very well run. The fact that you can attend as many as you would like is fantastic for your career development.

Michelle Keates, Teaching Assistant, Denbighshire

Ella is really friendly and approachable, and really easy to chat to! She makes regular contact to catch up and inform me of bookings, or to ask about future bookings ahead.

I enjoy working for New Directions Education as it works really well around my other part-time job where my days are not set. It enables flexibility with availability, as each week I work different days.

The staff at New Directions are really friendly and understanding and try to accommodate individual work needs.

Ceri Lewis, Teaching Assistant, Denbighshire.

My Account Manager Anica is always very helpful and always available to help with any queries. She checks with me to see how I am getting on and takes an interest in my wellbeing. I have been offered courses to enhance my development, which enables me to step into any placements with confidence.

New Directions Education can be relied upon to find the right placement and are available at all times to give help and advice.

The online user website is very easy to use and helps me see at a glance everything I need to know.

Liz, Administrator, Newport

Since the start of my time with New Directions Education, Amelia Macey has been my contact person. From the start, she has actively listened and taken on board my employment needs, my skill set, work experience and qualifications. With this understanding of my needs and abilities, she has searched and found appropriate work placements that both I and the employer has been very satisfied with.

I have always found Amelia to be approachable and friendly yet professional. She has always been quick to respond to my requests or communications. She has worked hard to quickly deliver on my requests and get back in touch with me. Amelia has also been very informative and forward-thinking on issues that I may have forgotten to take into consideration e.g. advice and planning around my annual leave requirements.

Her manner and efforts to secure appropriate work have delivered for both me and for the company, by meeting the needs of the customer e.g. primary school placements.

Her supportive approach and working through changes in my needs or difficulties, has given me confidence not only in her professionalism and values but in that of New Directions as a company.

Andrea, Teaching Assistant, Vale of Glamorgan