Testimonials

I have a very good working relationship with my Account Manager Karyn. She communicated regularly with me and always checks in with me not just professionally, but personally too. She strives to ensure I have work as and when I request it and has never let me down. Karyn takes the time to ensure I am placed in schools and classes that are compatible and comfortable for me and always checks in to see how my day has been at the end of a shift.

Karyn is extremely reliable and very approachable with any issue. I am very lucky to have her as my point of contact!

Kimberley, NQT, Newport

Undertaking assignments for New Directions Education has been a very positive experience. As an experienced Science Teacher and ex-Head of Year now on a career break, New Directions were very welcoming. They put me at ease and listened to my employment needs. Lauran organised my summer assignments in a timely and professional manner and was always there as a friendly voice at the end of the phone to answer any queries, and to make sure I was OK. The online systems for training, timesheets and assignment tracking worked well. I have felt supported throughout.

Sam, Exam Invigilator, Neston

New Directions Education is an excellent body to work for due to the friendly but professional approach of the staff. I have a particularly good Account Manager in Matt Davies, who actually listens and acts on my needs. I have enjoyed developing relationships with schools where I have worked.

John, Teacher, Wrexham

Matt is my Account Manager and I have found him helpful and informative. He is very clear in what the job entails and is accommodating if I am unable to fulfil the task. I enjoy seeing the variety of educational establishments and working with fellow teachers to help pupils in our area.

Debra, Teacher, Wrexham

My point of contact at New directions Education is Ella Blythen. She has been extremely approachable and kind, helping me countless times throughout my time with New Directions. She has always done her best to provide me with suitable work which meets my requirements and has always been incredibly understanding of personal situations which have changed my frequency and availability to work. Nevertheless, Ella has been reliable, friendly, professional, and approachable, helping me to progress and become a far more confident and capable Teaching Assistant, and for this, I am extremely thankful. New Directions has provided me with the ability to pursue a job which I love and enjoy, whilst also being able to continue my studies at university.

Harry Brown, Teaching Assistant, Denbighshire

Ella is extremely helpful and easy to talk to. She is very friendly and will always try to find work for me. Since signing up with New Directions Education, I’ve had work for every session that I’ve been available for.

Miriam Jones, Teaching Assistant, Denbighshire

Although I haven’t worked for New Directions Education for very long, Ella has been fantastic at supplying me with work. She was very understanding when my husband had an accident in work and I was already booked into jobs, but she sorted it out and sent a message to make sure everything was alright and to check if I needed anything. The highlight of working for New Directions is Ella sticking to her word during the interview by saying they will definitely find me work.

Leanne Jones , Teaching Assistant , Denbighshire

Ella is friendly yet always professional! I know I could always turn to Ella with any issues. She has a laugh and is down to earth which makes working for New Directions Education 10 times better. I have had work 99% of the time and hope to continue to work for them for at least the next two years. My Highlight of New Directions was obviously meeting Ella and it’s just a lovely company to work for.

Corrina Edwards, Teaching Assistant, Denbighshire

Ella is approachable and supportive. Even though she is busy, she tries her best to get back to you as soon as possible and will listen to any concerns you may have. Within the last two years, Ella has placed me in some beautiful schools, which I have loved and become attached to. Thank you for your hard work Ella.

The long term placement choices have been amazing. I have learnt a lot and enjoyed working for them with New Directions Education. Ella has advised me very well and has boosted my confidence. Thank you for the work placements over the last two years.

I recommended another candidate because I felt New Directions are a good agency to work with, under the referral scheme.

Michelle Jeanes, Teaching Assistant, Denbighshire