Testimonials

Lauren has been a fab account manager this year – she found me some great schools on day-to-day supply but most importantly found me a great long-term cover that’s lead to a contract with them! Nothing is ever too much for her and she’s always super friendly! If I ever go back on supply I’ll be coming back to Lauren!

Rachel, Teacher, Caerphilly

Relationship with contact: Lauren always does her best to please the candidate and client. She provides me with regular work in schools where I enjoy working. Lauren is very professional and reliable at all times. She is a good listener, problem solver, open and honest, yet she can be firm when needed. Lauren has been very supportive in difficult circumstances and she has a great sense of humour. Lauren is frequently in contact, whether you are in daily supply or on a long-term placement.

She is a friendly person who looks after all her team and I feel privileged to have her as my manager.

Lauren, my main point of contact allocates my work placements. She has the ability to match me with clients and gives me an excellent, happy work-life balance.  I enjoy going to different placements and meetings new people, as every day, is different. As they say, variety is the spice of life!

Anne, Teacher, Caerphilly

My experience with Lauren as my point of contact has been extremely positive and welcoming.  Lauren is a very friendly and polite manager who offers me the schools and age group I request when they become available.  She appears to have a very bubbly personality and always displays an extremely conscientious attitude. I have enjoyed and continue to look forward to working with Lauren who contacts me on a regular basis.

Gail, Teacher, Merthyr Tydfil

Lauren has always been extremely helpful and supportive. It is always easy to get in touch with her. Lauren us always cheerful, positive and understanding

I found a maternity cover through my previous placement and the school asked me which agency I would like to work through. I chose to work through New Directions and that was in large part because of Lauren and how helpful she is.

Amanda, Teacher, Caerphilly

Lauren is bubbly and friendly, a good listener and  finds work to suit my needs. She communicates on a regular basis and clarifies any queries I may have. I am very happy to continue working with her.

Catherine, Teacher, Merthyr Tydfil

Lauren is very helpful and supportive! She has a good response time when I need information. She is friendly and I feel like I can always contact her if needed. Lauren always puts a message out at the end of the week to thank us for all for our hard work!  This is greatly appreciated .  ❤️ Highlight of working with ND? I like the efficiency of the agency, the support they provide and how flexible you are allowed to be .
There are never any questions asked, just lots of support.

Pauline, Teacher, Caerphilly

Lauren had been an outstanding account manager, she is very professional at all times and does a fantastic job. She is always available to talk and always replies promptly to all messages and queries. Even when I have been on long term placement at a school, Lauren still checks in regularly on myself, and ensure my wellbeing is at the forefront. I couldn’t ask for a better line manager.

Francesca, Teacher, Caerphilly

Lauren has been a brilliant account manager. She always made sure I had work and checked in to ensure I was happy.  She is always happy and cheerful and always ready to help.

Courtney, Teacher, Caerphilly

Throughout my work as a supply teacher for NDE I have found Lauren to be an exceptional link with the organisation. She totally understands my needs in respect of work offered and has in depth knowledge of my school working history. She is very considerate and courteous, even when under pressure.  I very much appreciate her attitude as my questions are never left unanswered.

Gary, Teacher, Merthyr Tydfil