Testimonials

I have been registered with New Directions for over a year and have been more than impressed with them as an agency.

Their communication with me and the school with which I am placed is excellent. Kirsty in particular has shown genuine interest and concern that I am happy, both in the role and the school itself.

I have worked for other agencies in the past and from experience, I would suggest that New Directions are one of the better ones and would therefore recommend this agency.

Marie, TA, Swansea

I am a Primary School Teacher currently working for New Directions. I am contacted for work through Kirsty or Josh. They work hard to find work for me in advance, which suits me very well. I like the amount of work that New Directions are able to find because they are such a well-established agency. I find that New Directions is understanding of when I am unable to work certain days, whereas previous other agencies can be quite pushy and have pressured me into working, this has never been the case with Kirsty or Josh.

Rhydian, Teacher, Carmarthenshire

Kirsty has been amazing! She has helped me with anything work-related that I have needed and answered any questions I asked. My experience with the company is very good so far with the highlight being the flexibility to work around my day-to-day life. I would recommend New Directions.

Kaitlyn, TA, Swansea

I am always kept up to date with bookings, courses etc & I’m enjoying my time with New Directions.

Lisa, TA, Swansea

Joe supplies Teacher Assistants and Teachers for my school – often at very short notice. He is always willing to go beyond what is required – looking at how best to serve the school not just fulfil a supply need e.g looking at medium-term placements and sourcing staff who have worked at the school before. Excellent communication no matter how early or late.

Headteacher Testimonial

“I have been with New Directions for just over 2 months. When I first got in contact with New Directions I spoke with a lady called Laura who looks after me now. Laura talked me through everything and explained how everything will work and helped me enrol with New Directions. Laura has been a great support and is always there whenever I need her. Laura got me into work as soon as she could and took into account that I don’t drive, so she always made sure I could get to the place I was needed. I have currently been in my placement for 3 weeks now and I really love it. Laura always contacts me to see if I am okay and to make sure I don’t have any worries. I would recommend New Directions to anyone who wants to get back to work and to definitely work with Laura”.

Candidate Testimonial, Wrexham

A great relationship with Ella, she is always very supportive and professional.

Wendy, Teaching Assistant, Denbighshire

Ella has been great support from the off-set. Always available on the phone, nothing is too much to ask. She always makes you feel cared about which hasn’t always been the case in previous work for other companies. I can’t see myself working anywhere else!

Kim, Teaching Assistant, Denbighshire

Kirsty is the best manager I have ever had the pleasure of working with. She is very professional and supportive. Kirsty is understanding when it comes to personal matters too. She is one of the reasons that I came back to New Directions and have chosen to stay.

I mostly know where I am working in advance and I have had the opportunity to work every day that I have been available. While I was on maternity leave, my manager even checked in once in a while to see how we were and to ensure that my account was all set up for when I wanted to return.

Lowri, Welsh Teacher, Swansea