On Call Service

New Directions Social Care are committed to providing you with excellent customer service. Please note our hours of operation:

  • Office telephone support:
  • 7:00 A.M. to 5:30 P.M
  • Monday to Friday
  • Office email support:
  • 7:00 A.M. to 5:30 P.M
  • Monday to Friday
  • Office hours website and social media enquiries:
  • 8:00 A.M until 5:00 P.M
  • Monday to Friday
  • On call telephone support:
  • 24 hours per day, 7 days per week
  • *For emergencies only*

Calls received out of office hours will be forwarded to the on call mobile phone