On Call Service

New Directions Social Care are committed to providing you with excellent customer service. Please note our hours of operation:

• Office hours telephone support : 7:00 A.M. to 5:30 P.M, Monday – Friday
• Office hours email support : 7:00 A.M. to 5:30 P.M. Monday – Friday
• Office hours website and social media enquiries: 8:00 A.M until 5:00 P.M, Monday – Friday
• Calls received out of office hours will be forwarded to the on call mobile phone
• On call telephone support: 24 hours per day, 7 days per week for emergencies only